Tuesday, October 12, 2010

Moving Companies are Ridiculous

We finally got our furniture delivered to us at the end of September. It was bittersweet, as we were very happy to see all our worldly possessions after 2 ½ months apart, but also felt pretty abused by the moving companies that we had to deal with (Two Small Men with Big Hearts who took our stuff from Salt Spring to Victoria, BC, and AMS who took our stuff from Victoria to our new home in Nova Scotia). Customer service from both places was non-existent, and both companies tried to scam us. In one case, we called them on it, but in two other cases, we got the short end of the stick. In particular, we had to pay more than what we'd agreed to or else we would not have received our stuff at all. Pretty crummy. We have filed a claim for some damaged furniture (which they will probably not pay, but thought we'd go through the exercise anyway), but plan to file with the Better Business Bureau once we're done having to deal with them. All I can say is – if you are moving across the country, DO NOT use these companies. I don't think I've ever heard of anyone having a good experience with a mover, so you may be better off renting a uhaul and driving yourself, but I know there are con's with that too.  

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